This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
This is a part-time role, working 20 hours per week.
As a venue our Food and Beverage Department is a major source of income to us being able to continue our growth in being the leading home for arts in Wales. We operate seven days a week, and every day except Christmas Day. The food and beverage department has undergone significant change in the last 12 months with two new bars opening, and one due to open soon. Each have their own identity, service style and offer, providing significant opportunity for further growth.
We genuinely have something for everyone, whether you enjoy a locally roasted coffee or a night at the cabaret, we are a home for all and are passionate about delivering amazing experiences.
About the Role and Responsibilities:
An exciting new opportunity to join a growing Food and Beverage team here at WMC. We have several bars in operation at any one time, delighting our visitors and firing Imagination for all.
We’re looking for a customer service role model, someone who enjoys making the customers day, by being confident in interacting and wowing our visitors by leading by example.
Whether it’s our Ffwrnais café/bar, championing the best in Welsh produce, or a great night out at Cabaret, we’ve got something for everyone here at WMC, with more exciting growth coming later this year.
To be operationally based in the F&B Outlets, directly leading the team and leading by example, delivering consistently excellent customer service.
Your role may be subject to a DBS check
Key Requirements:
To train Food and beverage staff in line with Standard Operating Procedures (SOP) as set by the management team.
Minimum of 2 years’ experience in a supervisory role in the F&B industry
Lead all Food and Beverage Staff by communicating and directing them to complete the allocated tasks in line with the Standard Operating Procedures (SOP) as set by the management team.
To assist in the line management of Food and Beverage staff, resolving any issues and escalating these as needed to the Food and Beverage Management team.
Understanding of food safety and hygiene standards and compliance.
To communicate effectively with management and team to ensure expectations are met, reporting any issues to the management team.
Flexibility and evening / weekend availability is essential due to flexible shift patterns.
The company
WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically-acclaimed touring productions, from musical theatre and comedy to dance, cabaret and an international festival.
We kindle emerging talents with fresh, provocative and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight.
You have already applied for this vacancy, please go to your account to see your progress.
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IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
As defined by the General Data Protection Regulation (GDPR) Wales Millennium Centre is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
Canolfan Mileniwm Cymru yw'r Rheolwr Data fel y'i diffinnir gan y Rheoliad Diogelu Data Cyffredinol (GDPR) ac mae'n gyfrifol, yn y pen draw, am sicrhau bod y data a ddarparwyd gennych yn cael ei gadw'n ddiogel ac yn cael ei brosesu'n gywir a'ch bod yn deall eich hawliau cyfreithiol mewn perthynas â'r data a ddarparwyd.
Mae'r feddalwedd recriwtio a ddefnyddiwn trwy'r wefan hon yn cael ei chyflenwi gan IRIS Software Group Limited ac fe'u diffinnir fel Prosesydd Data o dan y GDPR. Byddant yn prosesu eich data yn unol â'n cyfarwyddiadau ni yn unig.
Gellir cysylltu ag IRIS yn y cyfeiriad canlynol: 4ydd Llawr, Heathrow Approach, 470 London Road, Slough, Lloegr, SL3 8QY
Os oes gennych ymholiadau yn ymwneud â Diogelu Data, cysylltwch â'r Ddesg Gymorth drwy e-bostio support@networxrecruitment.com
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We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Wales Millennium Centre can exercise the right to update this policy as and when required.
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